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Hospitality & Customer Service

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Public Group

Active 2 months ago

Purpose: To help professionals in hospitality and customer-facing roles improve their... View more

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Purpose: To help professionals in hospitality and customer-facing roles improve their communication, service interactions, and problem resolution skills.
Topics: Handling customer complaints, upselling, guest service etiquette, cross-cultural communication, and professional politeness.
Ideal for: Hotel staff, restaurant managers, customer service representatives, and anyone in client-facing roles.

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